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Peloton sued over the lack of Closed Captioning despite offering the feature

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On Friday, TMZ broke the news that Peloton is being sued in the state of New York over the lack of closed captioning in the Peloton service.

A man in New York is suing the stationary exercise bike company on behalf of his fellow deaf and hearing-impaired people … claiming the app is violating their civil rights.

That’s because, according to legal docs obtained by TMZ, the Peloton app does not include closed captioning for its workout videos.

The plaintiff claims this makes it “impossible” to comprehend the audio portions of the workout tutorials for deaf Peloton members, so they are not able to enjoy the features of the app as much as people without hearing impairments.

Specifically, the man suing says he was unable to understand vids on the app titled “10 Minutes Stretching,” “10 Minutes Arm Toning” and “3-Minute Warm-up” due to the lack of closed captioning.

The lawsuit’s seeking damages from Peloton and an order requiring the company to close-caption its videos.

What’s strange about this lawsuit is that Peloton does include Closed Captioning.

Closed Captioning isn’t available for live classes on the Peloton Bike and Tread, but it is generally available for on-demand classes, typically within 48 hours after they were originally recorded. While on the bike, look for the ‘CC’ button in the library view. The Peloton digital app also includes the option for Closed Captioning for many of its classes.

The documents haven’t been released yet, so it’s possible that it’s being sued over the lack of CC in live classes.

By Bradley Chambers

Rides a Peloton bike all over Chattanooga, TN.

Contact: bradley@9to5mac.com
Twitter: @BradleyChambers